Privacy Policy

We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about us and:

• the personal information we collect about you, our users
• what we do with your information, and
• who your information may be shared with

Who we are

SOCOTEC UK ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998, (i.e. we are responsible for, and control the processing of, your personal information).

Information we collect

We collect the following personal information that you provide to us:
Your name
Your email address
Your telephone number
Your company

Some examples of when we collect this information include:

When completing the Contact Us form

b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data; shall receive any data protection notices on their behalf; and shall consent on their behalf to the transfer of their personal data abroad.

How we use the information we collect

We collect information about our users for the following purposes:
Produce usage statistics to allow SOCOTEC to improve marketing and client services.
Maintain a contact list for keeping interested parties up to date with SOCOTEC initiatives and industry news.

Who your information may be shared with

We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity

Marketing

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone or text message.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

Keeping your information secure

We will use technological and organisation measures to keep your information secure. These measures may include the following examples:
All data is stored on secure servers, website capture forms are encrypted by SSL certificates.

However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

What rights do you have?

Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:

email, call or write to us (using the contact details below)

• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
• let us know the information you want a copy of, including any account or reference numbers, if you have them

We may ask you to pay a fee before sending this information to you.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

• contact us using the contact details below
• let us have enough information to identify you (eg account number, user name, registration details), and
• let us know the information that is incorrect and what it should be replaced with

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:

• email, call or write to us (using the contact details below)
• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
• let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)

From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

E-mail: dataprotectionuk@socotec.com

Post: SOCOTEC UK Limited SOCOTEC House Bretby Business Park Ashby Road Burton upon Trent DE15 0YZ

Telephone: +44 (0)1283 554400

Calls will be answered at the following times:

Monday to Friday - 8:30am to 5:00pm

We may record calls for quality and training purposes.

SOCOTEC UK Limited

Registered office: SOCOTEC House, Bretby Business Park, Ashby Road, Burton upon Trent, DE15 0YZ

SOCOTEC UK Limited, registered in England and Wales under company number 02880501.

SOCOTEC Asbestos Limited registered in England and Wales under company number 04951688.

SOCOTEC Building Control Limited, registered in England and Wales under company number 3183083.

SOCOTEC Monitoring Limited, registered in England and Wales under company number 07101640.

How we use Cookies

SOCOTEC’s website uses cookies to recognise a user device and help with analytics to improve your user experience. However, we do not use cookies to collect personally identifiable information about you.

On your first visit to the SOCOTEC website, you will be given the opportunity to block cookies if this would make you more comfortable. By accepting cookies, we will be able to track your user experience through Google Analytics and you will also be able to share pages with social networks, such as Twitter and LinkedIn. But, please be aware that if you opt to restrict cookies on this website, it could impact on the functionality and your user experience.

We may collect information about your computer such as your IP address, operating system and browser type for the purposes of system administration and to create reports. This is all statistical data and does not identify any individual or personal information. The cookies in use for our website are for Google Analytics, which is a web analytics tool that helps website owners to understand how visitors to their website interact with their site. This can help website owners track who visits their website and to assist with improving the site.

Moreover, by using cookies when logged in to SOCOTEC Online, the website will remember that you are logged in and that your session is secured.

What is a cookie?

Cookies are very small text files that are stored on your computer’s hard drive when you visit some websites. The information stored on your hard drive, includes the time that you visited the website, whether you have visited the site before and what site referred you to the current website. For example, we use them to help identify your computer so we can tailor your user experience, but they will not collect personally identifiable information about you or share any personal information with third parties.

How to delete cookies

If you would like to restrict or block the cookies which are set by our website you can do this through your browser settings. You can disable any cookies already stored on your computer, but these may prevent our website from functioning properly for you.

More information on Cookies

For more information on cookies, you can visit www.aboutcookies.org